Terms and Conditions

Welcome to Joel Joe Furniture. By using our website, contacting us, or placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Joel Joe Furniture specializes in the design, production, and sale of home, office, and commercial furniture. Some products are custom-made based on customer specifications.

2. Orders & Custom Furniture

• Custom furniture is made according to the measurements, design, and materials agreed upon with the customer.

• Once production has started, custom orders cannot be cancelled or refunded.

• Customers are responsible for confirming all details before production begins.

3. Pricing

• Prices may vary depending on size, materials, design, and finishing.

• Final prices are confirmed before production or delivery.

• Prices may change without prior notice for new orders.

4. Payments

• Payment terms will be communicated before production or delivery.

• In most cases, a deposit is required before work begins.

• Full payment must be completed before or upon delivery unless otherwise agreed.

5. Delivery

• Delivery timelines depend on the type of furniture and order size.

• We aim to deliver on time, but delays may occur due to production or transport factors.

• Customers should ensure someone is available to receive the furniture at the agreed delivery time.

6. Inspection & Acceptance

• Customers are encouraged to inspect furniture upon delivery.

• Any visible issues should be reported immediately.

• Once accepted, the furniture is considered delivered in good condition.

7. Returns & Refunds

• Custom-made furniture is not refundable.

• Refunds or replacements may only apply if there is a proven manufacturing defect, subject to review.

8. Furniture Care & Usage

• Normal wear and tear is expected over time.

• Damage caused by misuse, water exposure, fire, or improper handling is not covered.

• We may provide care advice, but long-term maintenance is the customer’s responsibility.

9. Website Content

• All images, text, and designs on this website belong to Joel Joe Furniture unless stated otherwise.

• Content may not be copied or reused without permission.

10. Changes to Terms

Joel Joe Furniture reserves the right to update these terms and conditions at any time. Continued use of our services means you accept the updated terms.

11. Contact Information

For questions about these terms or our services, please contact us through our website or official communication channels.

Welcome to Joel Joe Furniture. By using our website, contacting us, or placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Joel Joe Furniture specializes in the design, production, and sale of home, office, and commercial furniture. Some products are custom-made based on customer specifications.

2. Orders & Custom Furniture

• Custom furniture is made according to the measurements, design, and materials agreed upon with the customer.

• Once production has started, custom orders cannot be cancelled or refunded.

• Customers are responsible for confirming all details before production begins.

3. Pricing

• Prices may vary depending on size, materials, design, and finishing.

• Final prices are confirmed before production or delivery.

• Prices may change without prior notice for new orders.

4. Payments

• Payment terms will be communicated before production or delivery.

• In most cases, a deposit is required before work begins.

• Full payment must be completed before or upon delivery unless otherwise agreed.

5. Delivery

• Delivery timelines depend on the type of furniture and order size.

• We aim to deliver on time, but delays may occur due to production or transport factors.

• Customers should ensure someone is available to receive the furniture at the agreed delivery time.

6. Inspection & Acceptance

• Customers are encouraged to inspect furniture upon delivery.

• Any visible issues should be reported immediately.

• Once accepted, the furniture is considered delivered in good condition.

7. Returns & Refunds

• Custom-made furniture is not refundable.

• Refunds or replacements may only apply if there is a proven manufacturing defect, subject to review.

8. Furniture Care & Usage

• Normal wear and tear is expected over time.

• Damage caused by misuse, water exposure, fire, or improper handling is not covered.

• We may provide care advice, but long-term maintenance is the customer’s responsibility.

9. Website Content

• All images, text, and designs on this website belong to Joel Joe Furniture unless stated otherwise.

• Content may not be copied or reused without permission.

10. Changes to Terms

Joel Joe Furniture reserves the right to update these terms and conditions at any time. Continued use of our services means you accept the updated terms.

11. Contact Information

For questions about these terms or our services, please contact us through our website or official communication channels.